this post was submitted on 04 Jun 2025
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Edit: unexpectatly we are back online. Will share how we found a solution later. There might be still some federation issues though.

Alt account of [email protected] here.

Our instance is currently down and I can't get remote access to the servers. It appears that there might have been a hardware failure of the main firewall, which is the one thing I can't work around remotely.

I am still trying a few things, but I am not very optimistic that I can get access.

The really unfortunate part is that just now I am on one of my rare work deployments abroad, so I also can't access it physically during the next few weeks and my usual back up that could restart it is not available either.

As something like that never happened in 3 years operating the servers, I thought I can risk it, but murphy's law seems inescapable πŸ˜“

I will try to keep you posted here on any updates, but probably there will not be much I can do for a while. Really bad timing πŸ˜₯

Edit: we might use this "opportunity" to migrate the instance to Piefed, which has been an idea for quite some time now. I will keep you posted on that.

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[–] [email protected] 13 points 1 week ago

Thanks for the heads up, try not to stress too much.

[–] [email protected] 12 points 1 week ago

Thanks for letting us know! Try not to worry about it too much, it’s all good

[–] [email protected] 11 points 1 week ago (2 children)

Thanks for all that you do for us and this community! A little downtime won't hurt anyone. I would also be in gavour of PieFed migration πŸ’™

[–] [email protected] 6 points 1 week ago

I'd probably make an account there if it moves to piefed.

[–] [email protected] 6 points 1 week ago (2 children)

I totally agree with everything you said :)

I just created an account in PieFed and it looks very interesting because there is the option to create your own feeds! I had the wrong impression that you can only choose from the existing ones. This is so exciting!!!

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[–] [email protected] 10 points 1 week ago (2 children)

That's unlucky, but is it hosted at someone's home?

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[–] [email protected] 10 points 1 week ago

It happens, it’ll be fine. Just remember not to stress out too hard about it and it’ll be fine. The solar punk community knows how to survive a server outage in style.

[–] [email protected] 9 points 1 week ago* (last edited 1 week ago)

Thanks for the info, a healthy amount of real life awaits then. :)

I knew it was running on solar energy and old hardware so I guessed something like this had happened.

If you need fail-over to awaken a backup system when the primary fails, things can be designed. :)

[–] [email protected] 8 points 1 week ago* (last edited 1 week ago)

It looks like there is no enough solar power for solarpunk!

~~no need to show me where doors are, I will find them by myself~~

anyway, good luck with that!

[–] [email protected] 8 points 1 week ago

Thanks for the heads up! My Main account is in slrpnk, so I'll set a reminder in an month to switch back. :)

[–] [email protected] 7 points 1 week ago

Ty for the update! slrpnk is my favorite instance that isn't my home instance

[–] [email protected] 6 points 1 week ago

Sending positive vibes, and passing offer of technical assistance once you get access again.

Hopefully it's an easy fix once you get into things again.

[–] [email protected] 5 points 1 week ago (3 children)

Thanks for letting us know what is going on.

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[–] [email protected] 5 points 1 week ago

That sucks. Thank you for your time and running the instance. Gonna miss you all like hell while you're gone. 😞

[–] [email protected] 5 points 1 week ago (1 children)

people hate the big cloud solutions, but this is the kind of thing their HA infrastructure prevents against... hardware failures

i dont enjoy using (or paying for) aws, but i will never have a firewall or disk failure.

[–] [email protected] 7 points 1 week ago

Their HA infrastructure is all built on open source projects. The thing they have that we don't is teams of SREs on-call 24/7.

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