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If you read the email, they offer a few solutions to you. One is a credit for a new phone and one is a new battery free of charge. I took the battery since I was going to get it swapped anyway. While they replaced the battery, they also cleaned it up and swapped the back piece. It's not a total refurbish, but it feels like I have a new phone now aside from the fact that Hulu isn't supported and I can't use my NFC reader anymore. Old phone problems I guess. No complaints about the battery yet and should stretch the phone life a while longer. Hopefully someone will release a small phone by then 🤷
Damn im glad it worked out for you but youd think they would at least have given you a battery with a charge