Someone on FB said it went from docsis3.1 to 3.0. the down light is supposed to be blue. Randomly moving the modem a certain way I can get it blue but only a few seconds. It's also making my speeds almost dial up speeds. Is there a way to fix it?
this post was submitted on 23 Nov 2023
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Home Networking
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Have you logged into the modem to check the error logs for reoccurring errors and also check the signal level screen for Uncorrectables.
I just did and saw the software update failed and a bunch of event types that I have no clue what they mean.
Try going to the manufacturers support website and downloading its newest firmware onto a computer and manually updating it. Id download it from my phones internet but you could use someone else’s network.