Fuck Samsung, I've had the worst experiences in all of tech with their support system. I had a bad ram module on my s22 and even used the Samsung Support app and had a tech point it out to me. Sent it in and apparently the repair center can't see those notes that the support dev had written. It took 3 tries and countless calls to support, and eventually got in contact with the office of the CEO, and they basically admitted their backend support is so fractured that someone with phone in hand can't see any notes any other tech had written. They then decided to give me a refund, which was for less than the receipt, and after fighting for another MONTH to get them to give me the correct funds, they finally sent it to me. 3 months in total. Fuck Samsung.
Technology
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related news or articles.
- Be excellent to each other!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
- Check for duplicates before posting, duplicates may be removed
- Accounts 7 days and younger will have their posts automatically removed.
Approved Bots
Couldn’t be the pricing! Nah. It’s the need for foldable phones
People probably aren't enthused about buying an overpriced tv, fridge, washer, or phone that all come with bloatware and adware.
Poor functional design and atrocious security practices and culture will do that. Nothing to see here.
Maybe make better products, return to high QA, and deal with customers as customers and not enemies?
Nah, take on another L instead.
A lot of people here clearly don't understand how large of a company Samsung is, and what all they sell.
95% is huge. They been releasing too many models and their new phones are too expensive for me. they should follow apple and only release one every year
I bought 1 Samsung phone. Never again.
Same. It's the software. I don't want your shovelware, Samsung.