this post was submitted on 20 Aug 2024
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Thanks for linking the study itself. I was having a hard time finding it, that's why I relied on press coverage, even with all associated small bits of inaccuracy.
Look at Study 3b:
With H₃ being "Perceived product or service risk moderates the indirect effect of inclusion of the AI term in the product or service description on purchase intention, mediated by emotional trust.".
What they're saying here is neither the same as my statement (as what I said implies that the effect would remain strong for low-risk) nor yours (as you implied that the effect is not general - it is, but modulated by another factor).
That's a fair point - if they're marketing it for businesses the attitude is bound to be different from marketing it to end customers.