this post was submitted on 27 Dec 2024
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Fake and gay. They will never say your device has parts missing since they know most customers aren't that stupid. They most of the time say you have water damage or it's too old for repair.
The Apple Genius Bar sucks ass. But let's not pretend like any of the other big tech companies do any better. At least Apple has a physical store where they can fuck you over in person. Try getting Samsung shit repaired. In most countries they let a 3rd party company do the handling and repairs and you can't visit that company. You have to send it in and if they deem your device unrepairable or "not" broken they send it back and you have to pay for shipping both ways even if the device falls under warranty and sometimes they send it back more broken then when it left your hands. While communication happens solely trough email.
You know, if you don't live near an Apple store, then your Apple stuff is most likely going to be repaired by a 3rd party company on Apple's behalf. And I don't mean "there are no Apple stores in the country" places, but places that have Apple stores but you aren't close enough to drive (like multiple hours away).