this post was submitted on 16 Mar 2025
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[–] [email protected] 11 points 3 months ago* (last edited 3 months ago) (7 children)

I receive a call from a random QLD landline number.

Person: I'm [name] from [company]

Me: What's the purpose of this call?

Person: I can't tell you, first I need to confirm your identity.

You call ME and can't tell me why you're calling until I divulge my personal information? I told this person you can say something very generic about the call reason just so I can confirm you are who you say you are before I hand over my PI, but she refused citing their stupid policies. So I ended the call.

[–] [email protected] 7 points 3 months ago (2 children)

Nope, I'm giving nothing the caller doesn't already have. I will confirm they have correct info if they provide it, however. This is just basic phone security - no competent company would expect a cold call recipient to start giving them information.

And if they're not competent, I have no business talking to them.

[–] [email protected] 3 points 3 months ago (1 children)

That means centrelink is not competent. I have had them call and ask for my details

[–] [email protected] 2 points 3 months ago

That means centrelink is not competent.

I am not changing my comment, except maybe to broaden it from "company" to "organisation". 😃

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