Cars - For Car Enthusiasts

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Kia Sportage engine seized (lemmy.world)

submitted 2 weeks ago by WHARRGARBL@lemmy.world to c/cars@lemmy.world

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I just found out that Kia has a huge class action and extended warranty arrangement for select models. Because my 2016 is included in the affected group, it seems that Kia would reimburse for the new engine, but I’m being told my car isn’t on the list because I didn’t bring it in for a software update before it seized.

I’ve moved to different states in the past 4 years, and don’t know if any Kia notice ever got to me. Since I was unaware of the oil issue, the lawsuit, the recall workaround, and the update, I’m wondering if anyone knows what I could do to be reimbursed. Do I have any options?

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[–] KayLeadfoot@fedia.io 2 points 1 week ago

If you haven't tried a second Kia dealership yet, I'd recommend that, too!

Give them your VIN over the phone, ask to schedule the repair under warranty. Might be able to save yourself the headache of going through corporate if the next dealership is less shady than the first.