this post was submitted on 07 Jun 2023
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Customer Ratings Have Become Meaningless. ‘People Hand Out 5 Stars Like It’s Candy.’ (www.wsj.com)
submitted 2 years ago by [email protected] to c/[email protected]
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[–] [email protected] 10 points 2 years ago (1 children)

Companies also thinks 8/10 is so bad they punish the workers for it...

[–] [email protected] 2 points 2 years ago

And customers are savvy to this. So they adjust their ratings. Also, fuck those companies.