this post was submitted on 07 Jun 2023
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Technology
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It's a fascinating idea, but it's reading a lot into a small effect on a very small study group.
The authors also don't seem to dwell much on the effect that novelty itself has on study outcomes. This is a common problem with A/B testing: introducing any divergence from what's familiar can draw participants' attention and affect outcomes. "Like" and "Dislike" buttons are familiar for anyone who's spent time on the internet, but "Trust" and "Distrust" buttons are novel and will be treated more carefully. If they were used widely then we'd eventually develop a kind of banner blindness to the language, and their effect on discernment would be further weakened.
This approach could also overindex comments that express risk and uncertainty. Well-worded concerns and calls for "further study" are a time-honored way of disrupting progress (never forget the Simple Sabotage Field Manual) but often sound trustworthy.
Which makes this comment rather ironic.