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Is UX/UI and marketing really the reason XMPP lags behind Signal/Matrix/Telegram? (discuss.privacyguides.net)

submitted 4 days ago* (last edited 21 hours ago) by [email protected] to c/[email protected]

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Edit: Matrix isn't going freemium, it's introducing premium accounts to fund the matrix.org homeserver. Thank you for the corrections in the comments.

~~Matrix is going freemium~~ Matrix is introducing premium accounts and WhatsApp is adding ads, which is sparking the annual "time to leave [app]" threads.

Users don't care that much about privacy, but they do care about enshittification, so XMPP not being built for it shouldn't be a problem.

Meanwhile, I've heard for years that XMPP has solved a lot of the problems that lead more popular apps to fail.

Is it really just a marketing/UX/UI problem?

If XMPP had a killer app with all the features that Signal/Whatsapp/Telegram has, would it have as many users?

If not, why does it keep getting out-adopted by new apps and protocols?

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[–] [email protected] 4 points 3 days ago (1 children)

In my opinion Gajim for desktop looks pretty sleek. Cheogram has a 2020 look to it, but it's still great looking imo. Not everything has to have sleek gradients and overly rounded borders. I actually prefer 2015 UI where things were more boxy and very slightly rounded e.g. the old instagram app logo.

I've also gotten my friend to use Cheogram, and her #1 complaint is not having chat effects from imessage. I feel like if you just slap on integrated gifs and add a couple of UI animations, non-techies would be all over it. Maybe XMPP just needs some frontend UI pazazz for people to take notice

[–] [email protected] 2 points 2 days ago

Check out "monocles chat" as replacement for Cheogram. They look very similar but monocles comes with some functionality and UI tweaks.