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Give them a call. Generally get an appointment within 2 days.
Get told to take paracetamol for 2 weeks and make another appointment if the problem persists.
Drs are generally on time maybe 10 min behind but when I was in Australia they would regularly get up to an hour late.
Costs are generally subsidied by the national government so unless something comes up unexpectedly there is no cost. If something does then you pay a fee and your private health takes care of the rest.
Why do you have private healthcare?
Australia has a dual system of private and public health coverage.
You get access to public health services but as with all public health services things take time. If you have private health insurance you get a faster access to specialists. Public health doesn't do stuff like dental or physiotherapy where private cover does.