this post was submitted on 15 Jan 2021
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Privacy
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No password manager is needed for XMPP. You set it up once and the password is stored in the app. In case you need to add another device, you can reset your password on many servers via email, just like any other website.
Signal on the other hand is tied to your phone number. Thus if you lose your phone or contract is cancelled, simcard breaks etc. your account is lost, unless you go through a pretty complicated procedure with your mobile phone company. And even then all your messages are lost as Signal isn't multi-client (unlike XMPP).
I'm still discussing about our grandparents. I'll break it down more succinctly: grandparents aren't going to care about an online service/app security and features. They just want shit to work and all those extra steps we take for granted won't necessarily be as productive for their generation.
Maybe you can automate the setup of xmpp or Signal with all the immediate members of their family but when something breaks, they're not going to be tech savvy enough to troubleshoot.
Which is exactly why XMPP is the much better option for them once it is set up. Much less can go wrong and shit just works. Proven for nearly 20 years now. Yes, they will probably need some advise setting it up, but this is true for pretty much anything other than WhatsApp as well.
XMPP also works great on desktop computers with really old hardware... something that a lot of grandparents will surely appreciate.
Okay, good luck with that.