this post was submitted on 23 Aug 2023
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The sophisticated bicycle has attracted fans in Europe and the U.S., but repairs under warranty have bled the company of money.

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[–] Showroom7561 65 points 2 years ago

A few canals away at a bike repair shop, Joram Hartogs says he refuses to repair VanMoofs, "because they're impossible to repair."

"They're so sealed off with their own equipment that nobody else except them can fix it," he says.

"All bike brands have a certain standard," says Hartogs about VanMoof, "and they went around every standard that was available because they didn't want to do anything with regular bike parts. So now they created everything themselves, and it keeps breaking because they wanted to over-design it."

Sounds like it's good that they went under. Nobody should support a manufacturer that does that.