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California passes right-to-repair act guaranteeing seven years of parts for your phone (www.theverge.com)

submitted 1 year ago by [email protected] to c/[email protected]

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The bill outlines three years for products costing $50 to $99.99 and seven years for products priced at $100 or more. The bill will cover electronics and appliances made and sold after July 1st, 2021.

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[–] [email protected] 2 points 1 year ago* (last edited 1 year ago)

So we'll have to travel to California to repair our phones?

I just had it with a less than a year old Pixel 6a... the screen started to separate from the phone. So I chatted with support and their reply was:

We guarantee all of our hardware issues with a great policy.

except this issue which we don't cover

When I told him sure, if you never want me to buy a pixel product again, be that way and mysteriously a policy exception could be made a few days later. sigh.