Once had a user manually change their ticket to Priority 1, which we used to indicate dozens of people/everyone down, because their M key only worked half the time they pressed it.
this post was submitted on 25 Sep 2023
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Electrician at a factory, I get called to operator's stations all the time because "I can't type any numbers so we can't change products." I have tried for 30min over the radio to direct them to press the numlock key to no avail. Please send help, I can only drink so much on my day off.
put a smiley sticker over numlock and tell them to hit that
Could just disable the functionality in general or go all caveman on it and get rid of the button