First, Germany has a reputation for overboarding bureaucracy and a bloated administrative machinery in all parts of life. “Passierschein A38” isn’t a running gag for nothing.

Incidently the A38 is from a French movie playing in ancient Rome. Digitalization will not resolve the issues of bureaucracy as the mindset is not changed. I have working experience in public entities. Even the ones that haven't seen a fax in the past decade the processes are slow ineffiecient and everyone hides from taking responsibility and making decisions like cockroaches, when the light is turned on.

I believe the mediocre digitalization to be a symptom of our cultural problems in Germany, not the other way around. And adressing those cultural problems becomes ever more difficult, as the older generations become more and more dominant in politics and businesses.