this post was submitted on 25 Nov 2023
0 points (50.0% liked)
Home Networking
229 readers
7 users here now
A community to help people learn, install, set up or troubleshoot their home network equipment and solutions.
Rules
- Please stay on topic.
- Please use the search function to look for keywords related to what you want to ask before posting since most common issues have been answered.
- No Ads. This community is for support and discussion. Ads and self promotion are not welcome here.
- No product reviews or announcements. If you have a question about a product, be specific about what you want to know.
- Be civil. Don't be a jerk. Not being a jerk is surprisingly easy.
- No URL shorteners. URL shorteners tend to hide the real use of a link. For this reason, please use normal links, even if they're long.
- No affiliate links.
- No gatekeeping. With profession shall come professionalism. Extend help without judging others for their ignorance. The same goes for downvoting of comments or posts for "stupid questions" or not being as knowledgeable as others.
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Do you have any other device in your home that you know is gigabit capable? If so, is it possible for you to use the same cables and connect to another device and see if you get a 1Gbps link? Usually TVs with gigabit ports can tell you what the connection speed. Or you may be able to see the connection speed if you log into the router management interface.
There is also the possibility that the NIC speed on your laptop is set to 100mbps. It might be worth double checking that just to eliminate that possibility, and if it is, set it to auto. And while checking that, make sure the duplex is set to auto.
If the same cables give you gigabit speed with other devices, and the NIC speed and duplex is good, take a look at the pins on the rj45 port on your laptop, make sure they look good and not broken/bent. If they look good as well, then go to ASUS's website and download the latest LAN drivers. Then uninstall the current driver's for the network adapter and install the newly downloaded drivers.
If that still doesn't work, last thing to check is if your laptop gives you a gigabit connection elsewhere. Maybe go to a friend's house and use a cable they might have and test it.
If it still doesn't work, then it's likely your Ethernet port is fault. Only option would be to either get ASUS to replace the laptop if it's under warranty otherwise, get it repaired out of warranty, although that might cost a fair bit of money. Cheapest option would be to purchase a USB3.0 to RJ45 Gigabit adapter (making sure to use a USB 3 port).