Programmer Humor

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Create A Bug Ticket (lemmy.world)

submitted 2 years ago by [email protected] to c/[email protected]

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[–] [email protected] 4 points 2 years ago (1 children)

Or it's because every time they make a ticket it's so messy it can't be understood.

Of course the grizzly way to respond back is to reassign it back to the QA and demand clarity and reproduction of the issue.

[–] [email protected] 2 points 2 years ago (1 children)

That ain't very grizzly. We have a "need more info" column in our support trello and nobody has a problem with it.

[–] [email protected] 1 points 2 years ago (1 children)

You'd be surprised at how many folks take it personally...

[–] [email protected] 1 points 2 years ago

Perhaps. I've always had good working relationship with non-techs; but I set boundaries and put on the superman outfit in the 11th hour when they screw up royally.