this post was submitted on 04 Jan 2024
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And yet they still claimed an average of $180,000,000 a year the past 5 years that people didn’t spend.
I’m with you this is something Starbucks probably doesn’t engineer, it’s just people being dumb.
It’s definitely a dark pattern built into the app / gift card experience.
Kind of. The app doesn’t in any way tell you that you can use the card balance to pay part of your bill and then use a credit card for the rest; I only found out when a barista told me
Can you? I hunted for that option and couldn't find one. I gave up.
It isn’t in the app, you just tell the barista that you’d like to use your remaining gift card balance. Like I said, not a great way to do it morally.