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Do Lululemon employees not know about scanning the Membership via Apple Wallet/the app? (www.reddit.com)

submitted 10 months ago by [email protected] to c/[email protected]

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Occurred three times at two separate stores now.

I went to the store at Mapleview Mall in Burlington, Ontario and the GEC seemed weirded out that I pulled up my phone and opened my Apple Wallet for her to scan my membership QR. She seemed to either be quite confused or even slightly annoyed? I prefer this way so I don’t have to say my phone number out loud (as silly as it sounds).

Two weeks ago, the GEC at Masonville Mall in London, Ontario was strangely fascinated by how I can just pull it up on the app for her to scan it as well. The GEC when I needed to hem something at a separate time was also fascinated by it.

Idk if it’s just me, but I guess these features are too relatively new?

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[–] [email protected] 1 points 10 months ago

Yeah, depends on the store. We know about it but aren’t used to it, was just told today actually we’ll start letting guests know they can add it to their wallet

id:kx2bu3v