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The original was posted on /r/azure by /u/Pale-Examination-112 on 2023-08-12 22:30:41.
I am in desperate need of help. I have three Canon image runners. One deployed at each of our locations. We are leveraging Azure Universal Print. I have a handful of users at our HQ that can print to the Canon there once, but each time after that, they cannot print to it again without restarting the print spooler. Yet they can print to the other two Canon's multiple times without issue. I have tried clearing the Printers folder, removing the printer, and adding it back., running the troubleshooter tool—essentially everything but reinstalling the OS. Any ideas would be greatly appreciated.