this post was submitted on 18 Jan 2025
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TalesFromRetail

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A place to exchange stories about your daily experiences in brick & mortar retail.

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The original was posted on /r/talesfromretail by /u/Suny_monkey on 2025-01-17 23:44:02+00:00.


The other day a customer was brought to me by one of my deaf coworkers. She indicated that the customer was looking for a mirror and asked me to help (my ASL isn’t great, but I agreed and thanked her). The customer just had a picture of a price tag on a mirror, both of which were definitely not from my store, so I pointed her toward the aisle that has mirrors and continued what I had already been doing. I assumed she knew what store she was in. A minute later she comes back and we have this exchange:

Customer: Okay. Maybe you can help me with this.

Me: Sure!

C: I’m looking for this mirror but I didn’t see it over there. holds up photo of price tag again

Me: That’s not my tag.

C: shows me a photo of the full mirror Yes it is! I took this picture right around the corner over there.

Me: Umm. That’s not my mirror or packaging. That’s from name redacted.

She’s now clearly very confused and starts to walk away while mumbling, “I took this picture.”

Like, yeah. I can see your full body in the reflection. But I assure you that you did not take that picture here. There are two or three discount overstock type stores in our same shopping plaza, but this was a first for me.

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