The internet peaked in utility around 2004. Most, if not all, developments since then have only made things worse
this post was submitted on 04 Mar 2025
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I do think you're right. Friendster and MySpace were pretty much the peak, then when real social media took over, it all went to shit. Since then, tech exists not to perform some function but to justify its existence specifically to earn money.
I think in terms of cultural exchange of ideas and the enjoyment of being on the internet, 2005-2015 or so was probably the best. The barrier to entry was lowered to where almost anyone could make a meme or post a picture or upload a video or write a blog post or even a microblog post or forum comment of a single sentence and it might go viral through the power of word of mouth.
Then when there was enough value in going viral people started gaming for that as a measure of success, so that it no longer was a reliable metric for quality.
But plenty of things are now better. I think maps and directions are better with a smartphone. Access to music and movies is better than ever. It's nice to be able to seamlessly video chat with friends and family. There's real utility there, even if you sometimes have to work around things that aren't ideal.
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Scenario1:
"Um, hi. Can I just order here inside? Thanks. I'm really hating the apps now. For sure: one medium cold-brew, please. Yes, thanks, to go. Okay; tap here? Excellent. Oh. Put 'guppy' on the cup. Thanks! [pause] Oh, perfect. Hey, thanks again for letting me skip the app. Those are so frustrating! I'm really starting to avoid any place that uses them, and I'm so grateful I can still come in. Have a great day!"
Scenario2:
"Um, hi. Can I just order here? No? Just the app? That's too bad: I'm really getting frustrated with the app and I'm starting to avoid places that need them. Nope, that's all I needed, sorry. Thanks anyway, and have a great day!"
I like this idea because
- you're affirming the target behaviour
- you're getting a coffee and going
- you're being chipper so they don't feed off your grumpy face
- you're providing feedback without being too much 'that guy', I hope, to the serving staff.
In all things, you don't wanna be That Guy, because you know servers don't need that shit. But, while the odds are slim of feedback getting up the chain of command, you're being clear (and probably more concise) as to how to get more of your business in case the feedback DOES go up.
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I'm tired of the people who are the ones that have taken tech to the direction it has gone in for a long while now. Making up problems that weren't ever there before that suddenly now need a stupid app or a feature to fix but adds in its own problems.
I'm tired of big tech deciding when we should upgrade because they deliberately create things that break, degrade and becomes obsolete far shorter than whatever should have.
I'm tired of unnecessary things like added fees for 'convenience'. I'm tired of things like fucking google flipping back accounts on me when I need to see a number to another account.
So much shit is that I'm tired about with tech. Tech is supposed to be exciting, easier, friendlier. Now it's just manipulated into a problem of its own, simply because of those who are behind it.
I'm tired of big tech deciding when we should upgrade because they deliberately create things that break, degrade and becomes obsolete far shorter than whatever should have.
I think about Apple quite a lot in this regard. Not because of planned obsolescence or anything so nefarious, but because they genuinely make some of the best consumer hardware you can buy, and because it's so good it costs a decent wedge. Then, five years later, when that good hardware is still as good as the day you bought it, they quietly drop OS support for it because they need you to buy another one.
And most people will smile and thank them for the trade-in discount they'll get to help them spend more money, while that older, still perfectly usable hardware is shipped off to a massive shredder to take it off the used market.
I use Macs, I understand this process very well. But I've also done my fair share of putting OCLP on older hardware in order to wring a few more years out of it, and of putting Linux on even older Macs because they still work perfectly well. I mean, I have a 2011 MacBook Pro that's running Linux Mint so well that you wouldn't have any idea that it's a 14 year old laptop.
The second best thing Apple are good at is convincing their customers that the equipment they own is old and knackered. And that's kinda sad.
I work in a coffee shop; I already feel sufficiently dehumanized by the amount of people who answer my "how are you today?" with "cappuccino to-go". I would hate to work in a café where you order via your phone.
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Some parts of life have gotten massively easier. The other day I called my pharmacy to delay my next prescription refill because I still have pills. I was able to do this entirely through voice interaction with an automated system. Huzzah. I get texts when my scrips are about to be filled or ready, and reminders if I don’t pick them up for a while. I can also see this info on demand in an app if I want. What’s not to like?
My entire medical group runs on an app now. I can make appointments with my doctor, see the documentation from prior visits, pay bills, see test results…
Oh but boo hoo this author had to download an app to order a drink. First world problems…
I don't want to read this article, because I know it's right, and it's depressing.
God, same. I'm to the point where I don't even want a phone at all anymore. I'm so tired of just... everything.
I'm tired of people saying "technology" when they mean an application of a narrow subfield of technology. Even worse is when they're not even talking about the tech at all, but instead the practices, leadership, or stock market performance of some corporation that happens to apply some technology in the course of its business.
I do share the sentiment in this article, though. There's way too much stuff that we don't need, often making our lives worse, being pushed at us in order to extract wealth or power.
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