this post was submitted on 25 Apr 2025
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[–] [email protected] 34 points 2 days ago* (last edited 2 days ago) (4 children)

If I look at this topic the American skewedness is so obvious.

In Belgium the only thing you get by going the old fashioned way is they scan your shit and push it off at the end or you need to rush to put it in your cart. Same in The Netherlands. There are no baggers.

So yeah, let me just scan my items, put them in my bags like I want them, scan the thing at the self checkout, put scanner in tray, pay, walk out.

Every so often you get a bag check and if less people cheated on their scanning there would be less of that (is what they hope you think)

[–] [email protected] 17 points 2 days ago (11 children)

I don't know how the self-checkout is constructed in Belgium, but in the US (at least, the stores I go to), the self-checkout is a small kiosk with a small weight-sensitive platform where you bag your groceries. You're supposed to scan each item and then place it in the bag so the scale can register it, and then scan and bag the next item, and so on. The problems are that:

  1. The technology is buggy and doesn't always recognize that you've bagged an item, so it locks up and won't let you scan your next item until an attendant comes to assist.
  2. Certain items like cooking wine or cough syrup or matches require proof that you're old enough to purchase it (again, an attendant has to get involved)
  3. If god forbid you take a second to rearrange items in one of your bags to make more room for your next item, the stupid machine nags you and then - yep you guessed it - locks up until an attendant comes.
  4. The machine-monitored security camera sometimes misinterprets what it sees you doing. For example, one time I was done scanning my items and realized I was still holding onto my shopping list, so I tucked it into my pocketbook as I was getting my credit card out. The camera must've thought I was stealing something, so it locked up until an attendant came to review the video footage.
  5. The bagging platform is too small for a full week's worth of groceries, so it's really only useful if you're picking up a handful of items, meaning you still need to go through an attended line if you're doing your weekly shop.

Honestly I prefer bagging my own groceries, and if the problems with self-checkout were fixed, I'd be happy to only do self-checkout. But the way it is now, it's annoying to use.

[–] [email protected] 13 points 2 days ago

Your self checkouts oversee bagging and lock up constantly? No wonder you hate it.

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[–] [email protected] 6 points 1 day ago (5 children)

Any mistake during self-checkout and my local supermarkets will consider it shoplifting and pursue it all the way to court if needed. I'm not running that risk.

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[–] [email protected] 41 points 2 days ago (9 children)

Self-checkout gang here. I like my groceries bagged a certain way and it's mildly infuriating to sort stuff on the conveyor belt only for the cashier and/or bagger to mix them randomly in the bags.

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[–] [email protected] 34 points 2 days ago

Cashier line: Empty

Me: "I don't come here to talk to people"

[–] [email protected] 5 points 1 day ago

Nope, I gotta price match. I will wait for the cashier.

[–] [email protected] 10 points 2 days ago (6 children)

I love it when a cashier checkout is available because everyone is doing the self-checkout and I can get my stuff bagged properly (I’m terrible at bagging up). I’ll even chat with them as they’re in the middle of the most boring shift imaginable.

[–] [email protected] 6 points 2 days ago

as a former cashier, fuck talking to people, the mind's enough

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[–] [email protected] 20 points 2 days ago (5 children)

My grocery store recently got rid of their self checkout machines, and I'm actually upset by it. It went from having 6 self checkout lines plus the cashiers to only the cashiers, and now it takes like three times longer to buy my shit.

Also I'm team self check out because I dont want to talk to people

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[–] [email protected] 19 points 2 days ago (1 children)

Honestly with my social anxiety, self checkout works perfectly for me. I feel a hard to describe tension when being rung up by most folks that I don't feel when ringing myself up, and if I'm just popping in for a few things I'd rather not stress myself out more than I need to.

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