this post was submitted on 07 Jun 2023
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Beehaw Support

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8 users here now

Support and meta community for Beehaw. Ask your questions about the community, technical issues, and other such things here.

A brief FAQ for lurkers and new users can be found here.

Our September 2024 financial update is here.

For a refresher on our philosophy, see also What is Beehaw?, The spirit of the rules, and Beehaw is a Community


This community's icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.


if you can see this, it's up  

founded 3 years ago
MODERATORS
 

hey folks. here's a new FAQ on the community, since the currently pinned thread is a bit haphazard and crammed now, and we've had more time to go over stuff.

What is Beehaw?

in summary, we're a community that wants to cultivate a sense of real belonging to something, to foster meaningful conversations, and to ensure everyone feels valued and respected in a way that isn't the case with other social media out there. we've thought and written a lot about this. if you'd like more than that summary, we strongly encourage you to read the following essays, which explain how this community is run, what we prioritize in running it, and why we've designed it this way generally:

you can also read more on our Docs website

This sounds very cool! How do I join?

you can register here.

you don't need to write a whole essay, however: please answer the question fully, and try to engage with at least some of the content above/on the sidebar before you register.

this is not personal, but we've grown a lot and are primarily interested in users who really care for the philosophy of our community. if you don't answer the question fully, you will likely get denied or caught in registration limbo when we have a backlog of users.

How long should I expect to wait to be approved?

now that we have email working: anywhere from a few minutes to 48 hours. you should get notified if you've used an email to sign up either way. make sure to check your spam folder to be safe this may be an issue for some users. if you did not use an email to sign up, try logging in after about 24 hours, and then again after 48 hours.

if we receive an influx of users you may get caught in registration limbo by failing to answer the questions, and it may take longer to get back to you than the 48 hours listed here.

if you have issues with anything, please report them in the following thread!

I'm in! How can I keep Beehaw running, or otherwise contribute?

our instance is 100% user-funded. you can one-time donate or become a monthly donor here. you can donate anonymously both ways. as far as we're aware cryptocurrency is accepted by OpenCollective, it's just more laborious and you'll probably have to contact them to clear it.

if you have volunteer labor or advice you're willing to give us on how to keep the site running smoothly, we also generally appreciate that. our Matrix and Discord communities are the best way to offer that stuff to us.

How do I help keep the community running smoothly?

be considerate! think about the things you say and how you want to say them; be kind and charitable; don't assume the worst of people; but above all: Be(e) nice!

it might seem trite, but genuinely we've found there is no better distillation of what we want to accomplish here than that ethos. if something makes you feel like that ethos is being violated, err on the side of caution and report it (on desktop it's the flag button in the three dot menu on any post). it can't hurt. so far though we've found most people kind of know what we mean, and we're hopeful you'll be able to pick up on that too.

as for non-moderation ways you can keep things running: contribute to discussions! share stuff you find interesting! contribute your expertise and help out folks when they ask for it! it's okay—and very understandable—to lurk based on the toxicity commonplace on other social media, but we really do try to make this space as welcoming as possible to everyone here and we hope you'll find it a safer place to come out of your online shell.

What else should I know?

we always take feedback. while we can't promise any changes, you can provide thoughts and comments on just about anything on the site in Beehaw Support, or on Discord or Matrix (where we maintain real-time chat). we try to get a sense of what the community wants and needs all the time, so we'll frequently be asking for input from you to help inform our decisions.

downvotes are disabled on this instance and will probably always be. we find them unproductive. communities cannot be made by users on here. we do take feedback on what gets made and when to make communities, as a part of the above point. you can always find a running list of communities we have at this link, or under the Communities button on desktop.

we are all volunteers, and this is not a job for us. we would like to not have it be one, so we can just be members of the community with all of you. please help keep it that way!

in the very, very long term, we aspire to become a co-op or similar, as a part of fulfilling our ethos.

as with the last thread, feel free to sound off on other questions you have. i, other mods, and community members will try to get to them as able.

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[–] [email protected] 3 points 2 years ago (2 children)

Sorry if this is a dumb question, but I was wondering how downvoting works across instances.

So, when I go to a community from another instance, I still don't have access to the downvote button. Is that a bug? It's not a big deal either way, but I was also wondering if someone from another instance comes here, can they downvote us?

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[–] [email protected] 3 points 2 years ago

Thank you! I'm looking forward to a better community.

[–] [email protected] 3 points 2 years ago (3 children)

I’m having trouble signing up for an account. Just spins. Tried phone, tablet, and laptop. I assume influx of people is crushing it but wanted to see if maybe it is something else. Any suggestions?

[–] [email protected] 3 points 2 years ago

I just managed to get in a few minutes ago. I thought I submitted my request a few hours ago, but it just sat on the registration page for a while with the loading icon. I came back to the tab and clicked on the button again while it was spinning, without reloading the page or anything, and it went through just fine. Seems like the server is probably just overwhelmed right now.

[–] [email protected] 3 points 2 years ago (1 children)

If you already submitted for the account, this does happen. Can you tell me your username?

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[–] [email protected] 3 points 2 years ago

I just got approved! I’m looking forward to this burgeoning community :)

[–] [email protected] 3 points 2 years ago

Thanks for approving me!

[–] [email protected] 3 points 2 years ago

Hi everyone and thanks Beehaw for the easy registration. I've been on Reddit for a very long time and while I'm not very seriously attached to it in any meaningful way, it does make me extremely sad to see the direction it's going now. I found so many niche communities that I could spend my time in that were such a fun part of my day. I don't have many IRL friends and don't really have any online friends, but interacting with the strangers in the subs I carefully curated over the years was so enjoyable. I hope I can find something similar here.

[–] [email protected] 3 points 2 years ago

Excited to be here and to contribute to the collective good!

[–] [email protected] 3 points 2 years ago

Thank you, I'm looking forward to participating here

[–] [email protected] 3 points 2 years ago

Thanks for having me! I'll do my best to engage and not just lurk/read most of the time lol! There's some great content so far and I'm liking the move from Reddit even with the learning curve. I'll donate when I can and if I can help more, I'll do my best to do so.

[–] [email protected] 3 points 2 years ago

Hello and thanks for letting me join the community.

[–] [email protected] 3 points 2 years ago

Thank you for adding me! Genuinely excited to watch these communities grow.

[–] [email protected] 3 points 2 years ago

I just finished reading the piece on beehaw as a community and how you try to manage disagreements or things that are inappropriately said shortly after being approved today.

It really moved me and made me feel a sense of community already. I really hope the moderation strategy works out with the growth of the instance, because it seems like moderating at that level would get exhausting very quickly. Anyways, I'm glad to be here and excited to see what the future will bring :)

[–] [email protected] 3 points 2 years ago

Thanks for the add.

[–] [email protected] 3 points 2 years ago

Thanks for approving me! Was pretty much instant.

[–] [email protected] 3 points 2 years ago (1 children)

Thanks for approving my account, I like the feel of the place and look forward to becoming more active as I get more familiar with things. One question... While I was waiting for my account to be approved I opened an account on the startrek.website lemmy instance with the same user name. Is this going to cause any problems?

[–] [email protected] 3 points 2 years ago

One question… While I was waiting for my account to be approved I opened an account on the startrek.website lemmy instance with the same user name. Is this going to cause any problems?

nope (although you'll probably see some things on one that you won't on the other; i'm sure startrek.website federates with slightly different instances than we do)

[–] [email protected] 3 points 2 years ago

Thank you for adding me!

[–] [email protected] 2 points 2 years ago

Hello! Thanks for adding me! I'm excited to get engaged!

[–] [email protected] 2 points 2 years ago

Thanks for having me! I hope to contribute as much as i can to meaningful discussions and help as many people as i can :)

[–] [email protected] 2 points 2 years ago (1 children)

When I try to sign up the form just hands in limbo

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[–] [email protected] 2 points 2 years ago (2 children)

Perhaps a stupid question, but as a new member what should I expect from de-federation? I completely understand and agree with the rationale for splitting off for now, but would this mean if I wanted to browse something on another instance, I'd need to make a separate Lemmy account?

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[–] [email protected] 2 points 2 years ago

Thanks for the add! Looking forward to seeing the community grow and flourish more.

[–] [email protected] 2 points 2 years ago (2 children)

Thanks for the add here! Excited to try the space out and see how the community feels and runs. I mostly lurk but really enjoy passively participating in discourse.

On a side note - is there a good android app anyone would recommend? I tried downloading Jerboa but it keeps crashing on open.

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[–] [email protected] 2 points 2 years ago

Happy to be here!

[–] [email protected] 2 points 2 years ago

Thanks for the add! I'm looking forward to being part of the community.

[–] [email protected] 2 points 2 years ago

Many thanks. I know a lot of work must be going into the community at the moment. I'm deeply appreciative and am excited to be here.

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