this post was submitted on 15 Jun 2023
608 points (98.3% liked)

Beehaw Support

2810 readers
2 users here now

Support and meta community for Beehaw. Ask your questions about the community, technical issues, and other such things here.

A brief FAQ for lurkers and new users can be found here.

Our September 2024 financial update is here.

For a refresher on our philosophy, see also What is Beehaw?, The spirit of the rules, and Beehaw is a Community


This community's icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.


if you can see this, it's up  

founded 3 years ago
MODERATORS
 

hey folks, we'll be quick and to the point with this one:

we have made the decision to defederate from lemmy.world and sh.itjust.works. we recognize this is hugely inconvenient for a wide variety of reasons, but we think this is a decision we need to take immediately. the remainder of the post details our thoughts and decision-making on why this is necessary.

we have been concerned with how sustainable the explosion of new users on Lemmy is--particularly with federation in mind--basically since it began. i have already related how difficult dealing with the explosion has been just constrained to this instance for us four Admins, and increasingly we're being confronted with external vectors we have to deal with that have further stressed our capabilities (elaborated on below).

an unfortunate reality we've also found is we just don't have the tools or the time here to parse out all the good from all the bad. all we have is a nuke and some pretty rudimentary mod powers that don't scale well. we have a list of improvements we'd like to see both on the moderation side of Lemmy and federation if at all possible--but we're unanimous in the belief that we can't wait on what we want to be developed here. separately, we want to do this now, while the band-aid can be ripped off with substantially less pain.

aside from/complementary to what's mentioned above, our reason for defederating, by and large, boils down to:

  • these two instances' open registration policy, which is extremely problematic for us given how federation works and how trivial it makes trolling, harassment, and other undesirable behavior;
  • the disproportionate number of moderator actions we take against users of these two instances, and the general amount of time we have to dedicate to bad actors on those two instances;
  • our need to preserve not only a moderated community but a vibe and general feeling this is actually a safe space for our users to participate in;
  • and the reality that fulfilling our ethos is simply not possible when we not only have to account for our own users but have to account for literally tens of thousands of new, completely unvetted users, some of whom explicitly see spaces like this as desirable to troll and disrupt and others of whom simply don't care about what our instance stands for

as Gaywallet puts it, in our discussion of whether to do this:

There's a lot of soft moderating that happens, where people step in to diffuse tense situations. But it's not just that, there's a vibe that comes along with it. Most people need a lot of trust and support to open up, and it's really hard to trust and support who's around you when there are bad actors. People shut themselves off in various ways when there's more hostility around them. They'll even shut themselves off when there's fake nice behavior around. There's a lot of nuance in modding a community like this and it's not just where we take moderator actions- sometimes people need to step in to diffuse, to negotiate, to help people grow. This only works when everyone is on the same page about our ethos and right now we can't even assess that for people who aren't from our instance, so we're walking a tightrope by trying to give everyone the benefit of the doubt. That isn't sustainable forever and especially not in the face of massive growth on such a short timeframe.

Explicitly safe spaces in real life typically aren't open to having strangers walk in off the street, even if they have a bouncer to throw problematic people out. A single negative interaction might require a lot of energy to undo.

and, to reiterate: we understand that a lot of people legitimately and fairly use these instances, and this is going to be painful while it's in effect. but we hope you can understand why we're doing this. our words, when we talk about building something better here, are not idle platitudes, and we are not out to build a space that grows at any cost. we want a better space, and we think this is necessary to do that right now. if you disagree we understand that, but we hope you can if nothing else come away with the understanding it was an informed decision.

this is also not a permanent judgement (or a moral one on the part of either community's owner, i should add--we just have differing interests here and that's fine). in the future as tools develop, cultures settle, attitudes and interest change, and the wave of newcomers settles down, we'll reassess whether we feel capable of refederating with these communities.

thanks for using our site folks.

(page 4) 50 comments
sorted by: hot top controversial new old
[–] sweetholymosiah 16 points 2 years ago (2 children)

This development reinforces my choice to not sign up @beehaw. The risk of mod over-reach is far more serious than my feelings being hurt because someone wrote a mean spirited comment. So long beehaw mods, I hope your impossible goal to keep the internet free from hatred does not drive you totally insane.

load more comments (2 replies)
[–] [email protected] 15 points 2 years ago (2 children)

This is a really tough topic and really gets me thinking about this whole system. Until Lemmy moderation tools get better, this is probably for the best. I just don't see a "real" reason to defederate at this point when anyone can make an account from the big list of instances and just sign up with a new account. That's some effort to go through, but I'm sure we all know how dubious and unrelenting trolls can be.

Just earlier today, I saw a post criticizing Beehaw, which lead down a rabbit whole of finding out what some of the more problematic instances are, and the entire premise is just being toxic and name-calling. There's no discussion in there. They just want a forum to type out and spread their hate.

Anyway, it's not definitive so let's just see where it goes from here. If anything, a lemmy.world account + a beehaw account is the best of both worlds.

My ideal wishlist would be to be able to block problematic instances entirely, then a block for specific users of a specific instance that fundamentally makes interaction impossible with Beehaw. Almost like an "okay, @[email protected] has bad activity. @[email protected] can no longer see posts or comments that originate from Beehaw. @[email protected] is automatically added to a global block list for all users @beehaw.org." It would also be nice to have more options like accounts younger than a week old or that don't have a verified email, etc etc can't view or participate in discourse.

load more comments (2 replies)
[–] [email protected] 15 points 2 years ago (1 children)

My questions are:
Will you defederate from every instance that has an "open registration policy" if it floods beehaw's feed with shitposts?
What type of trolling are you seeing?
What can you tell to mods of magazines/communities or admins of instances to look out for?

load more comments (1 replies)
[–] [email protected] 15 points 2 years ago* (last edited 2 years ago)

Just to put an additional perspective on this. Beehaw has been and/or had to defederate instances before to become and stay the safe space everyone here's enjoying. The only major difference here is that this time it hit two major instances and not because of actions or goals of the majority of their population or admins but because the sheer size of the instances made the small percentage of their users, who act in what is considered a bad way, made it to much to handle.

According to this list of Awesome Lemmy Instances, there are 5 instances who's count of blocked instances is way above every other instance (like 5 times more). Beehaw is one of those, in fact Beehaw is on top of that list. While this of course isn't desirable, it made the communities we have here possible in first place and helped shape them into what they're now. Just check the blocked instances list.

I think, just closing the valve on certain pipes is a legitimate course of action in a situation where there is more pressure than the receiver can handle, especially in short term while other measures are put into place (like getting better tools to handle the pressure or expecting the general pressure to go down). If the only two options for this valve are "fully open" and "fully closed" it seems to me like the only course of action to prevent overpressure from flooding the whole place.

[–] [email protected] 15 points 2 years ago

Support -- "Good online communities die primarily by refusing to defend themselves." from Well-Kept Gardens Die By Pacifism

[–] [email protected] 15 points 2 years ago* (last edited 2 years ago) (4 children)

What expectations do you have for other big instances in order to not defederate them in the future?

I am asking specifically as admin of lemm.ee. For context, we don't require applications on sign-ups, but we do:

  • Have Cloudflare bot protections enabled
  • Require verified e-mails
  • Require captcha on registration
  • Have (and will enforce) rules against abusive language and bigotry

Do you see a likelihood that you will defederate us if we grow bigger?

load more comments (4 replies)
[–] [email protected] 15 points 2 years ago

Thank you all for what you are doing to build up this nice, safe, open, and fun community space for all of us!

[–] [email protected] 15 points 2 years ago* (last edited 2 years ago) (1 children)

You have every right to do with your community what you want. But I will cancel my monthly donation on opencollectiv and tell newer users to stay away from your instance. This action will do so much damage for the acceptance and adaption of the fediverse.. It's just mind boggling.

Edit: Oh and it will lead more people to Lemmy.ml. Fantastic /s.

load more comments (1 replies)
[–] [email protected] 15 points 2 years ago

I had missed that, and have been spending the past few days wondering why my feed got so serious (and, well, kinda boring). Beehaw has a lot of solid content to be proud of, but a number of the most interesting and thought-provoking subreddits were re-created on lemmy.world's side. This is your prerogative of course, and I support every decision you take as an admin team, you can only do what you can do; but with this, it seems to me like having an account on Beehaw doesn't seem to have much of a point anymore...

I just created my new account on lemmy.world, and I'll keep this one around just in case the decision gets reverted, but this post also serves as my farewell and good luck to this community. 👋

[–] [email protected] 15 points 2 years ago

I’m glad to see you telling us and coming forward on this, and that these steps are being taken. Lemmy is a small project, so expecting it to have robust mod tools isn’t realistic. Former Redditors here probably know that some subs have closed indefinitely simply because without good third party mod tools they’ll be near impossible to run safely.

Everything does feel quite new and volatile on this side of the Fediverse. The Mastodon instance I use has a very long list of blocked instances, especially since it’s aimed at LGBTQ+ users. There’s some messed up people out there, and I appreciate the action on the part of the admins. Just slapping a “safe space” sticker on something does not automatically make it one, and it makes me feel really good to be on an instance that understands that.

[–] [email protected] 15 points 2 years ago (7 children)

I respect it. I saw someone who said on lemmy.world that Beehaw needing a "Why are you joining?" was requiring an essay. I typed in like 8 words and I got in.

load more comments (7 replies)
[–] [email protected] 15 points 2 years ago

I have no idea whether this is the right decision or the wrong decision, but kudos to you for stepping up and making a decision.

[–] [email protected] 14 points 2 years ago

I want to say thank you, and support the admin team in this decision. I believe this helps keep this community in line with their mantra.

In the spectrum of things, I feel that lemmy.world is closer to the feel of Reddit, not the same, but closer. When I want that, I go there, but I like it here best!

You can see how much crud they filter out for us by going to the communities link at the top of the page, then scrolling all the way to the bottom and clicking instances. Direct link to Beehaw instances

Maybe someday I'll decide to run my own server and determine who I federate with. Until then, I appreciate all their work keeping this community aligned with the sidebar!

[–] [email protected] 14 points 2 years ago

Thank you for the explanation. This makes a lot of sense and I think regardless of how people feel about it, it's a great lesson for newbies on how federation works and what makes federated sites so neat. Like...you can come to beehaw and have a fundamentally different experience because of how they've chosen to federate (or defederate) from other portions of the federation. That may or may not be for everyone, and that's okay!

[–] [email protected] 14 points 2 years ago

This has quickly become my favorite instance and this is yet another example of exactly why.

I applaud what you’re doing here, and the community you’re working to build. Thank you!

[–] [email protected] 14 points 2 years ago

Hopefully things change for them so we can refederate, as there will be some small communities I miss on those instances. That saud I think saving the mods, admins and community greatly outweighs the impact to me.

[–] [email protected] 14 points 2 years ago* (last edited 2 years ago) (2 children)

I'm the admin over at discuss.online. I'm currently scoping out a plan to build a moderator tool. I'd love to chat to help drive my scope. I'm planning to open-source it. Please, reach out to me if you're open to talking.

I also plan to ping admins of other instances to get input. However, your input seems more immediate as you're dealing with these issues.

load more comments (2 replies)
[–] [email protected] 13 points 2 years ago

Sounds reasonable to me. Thanks for laying out the admin team's rationale in a calm and collected manner.

[–] [email protected] 13 points 2 years ago (3 children)

Fuck this. Now is a time for that downvote button.

load more comments (3 replies)
[–] [email protected] 13 points 2 years ago

As a long-time fediverse user, based on your description of the situation here, it sounds like you made a good decision. If and when they get a hand on their moderation issues you can refedederate. As you say current tools are minimal, and defederation is a very blunt tool, but it’s the only option in a situation like this.

[–] [email protected] 13 points 2 years ago (1 children)

Hmmm; I am new to LemmyNet AND Beehaw.org; but have been falling in love with the platforms. However, I do want to see 'all' of LemmyNet.

What is the lemmyworld 'open registration policy? I ask because all I needed to supply to register HERE is a username/password. ??? Isn't that open registration?

Second, why not allow more moderators - please don't feel like you have to go over old stuff... I'm going to read thru some of Beehaw.org's PAST posts that I'm sure talk about this issue - but it seems like theres a great Beehaw.org community - if yer having issue w/ moderation, hire moderators; I bet the 'cost' is pretty cheap.

Last; what LemmyNet community should one join if they WANT to see the entire LemmyNet? I came aboard Beehaw.org BECAUSE I agreed w/ most of what the site stands for; but since I'm really getting into Lemmy I think I want to be where 'everything' is - good and bad.

Thanks for the explanation - even if confusing for a new user.

[–] [email protected] 13 points 2 years ago (6 children)

all I needed to supply to register HERE is a username/password

The application also had a required question you needed to answer about why you wanted to join this community in particular, which was then read and manually approved by a human.

if yer having issue w/ moderation, hire moderators; I bet the ‘cost’ is pretty cheap

Monetarily, it's free. We moderate as volunteers. But keep in mind that there's both an overhead to vetting new moderators, as well as the fact that it will always be faster to troll and harass than to clean up the aftermath of that trolling and harassment. That, combined with the fact that there are way more people who'd like to do a little trollin' than there are people willing to volunteer to keep tabs on things, and you should be able to see how poorly this solution scales. The admins have addressed this a few times in comments on this thread, which I'm sure you'll probably turn up if you do decide to read through it.

what LemmyNet community should one join if they WANT to see the entire LemmyNet

Any instance that still federates with beehaw.org, lemmy.world, and sh.itjust.works. There are many smaller instances, regional instances, interest-specific instances, etc that fit the bill. I'd recommend looking around and finding one that seems like a good fit for what you're personally going for.

load more comments (6 replies)
[–] [email protected] 13 points 2 years ago (1 children)

I personally think this is the wrong descision. The increased users are basically all coming because of the reddit protest and I think most malicious activity will cease when then the influx of reddit refugees dies down. I dont know about sh.itjust.works, but lemmy.world is well moderated, they are just as much struggling with new users as beehaw is, the only difference is that their moderation happens mostly at the community level. There are a lot of good communities on these servers that are worth keeping around. In my opinion we should be a little more patient with them and at least wait a bit until the reddit chaos dies down, because this situation is largely temporary, but our (temporary) defederation will have permanent chilling effects on all of lemmy.

load more comments (1 replies)
[–] [email protected] 13 points 2 years ago* (last edited 2 years ago) (10 children)

Personally at least I had no expectations of your team moderating or otherwise being responsible for the content coming from those instances and thought it was enough to use the new icon set to clearly identify content from Beehaw vs the others.

It's a shame because such a move feels very anti-fediverse to me but I am new to the platform so take my opinion with a grain of salt.

load more comments (10 replies)
[–] [email protected] 13 points 2 years ago

hey thanks for this, its important to keep bigotry out

[–] [email protected] 13 points 2 years ago

Love that this instance has decided to stick to its guns and take actions that support the mission as a first priority. The nature of the fediverse is such that anyone who wants the content can still go get it, it's as simple as another bookmark in your browser, and this space can remain bully-free. 100% support this decision, well done.

load more comments
view more: ‹ prev next ›