this post was submitted on 15 Jun 2023
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founded 3 years ago
MODERATORS
 

hey folks, we'll be quick and to the point with this one:

we have made the decision to defederate from lemmy.world and sh.itjust.works. we recognize this is hugely inconvenient for a wide variety of reasons, but we think this is a decision we need to take immediately. the remainder of the post details our thoughts and decision-making on why this is necessary.

we have been concerned with how sustainable the explosion of new users on Lemmy is--particularly with federation in mind--basically since it began. i have already related how difficult dealing with the explosion has been just constrained to this instance for us four Admins, and increasingly we're being confronted with external vectors we have to deal with that have further stressed our capabilities (elaborated on below).

an unfortunate reality we've also found is we just don't have the tools or the time here to parse out all the good from all the bad. all we have is a nuke and some pretty rudimentary mod powers that don't scale well. we have a list of improvements we'd like to see both on the moderation side of Lemmy and federation if at all possible--but we're unanimous in the belief that we can't wait on what we want to be developed here. separately, we want to do this now, while the band-aid can be ripped off with substantially less pain.

aside from/complementary to what's mentioned above, our reason for defederating, by and large, boils down to:

  • these two instances' open registration policy, which is extremely problematic for us given how federation works and how trivial it makes trolling, harassment, and other undesirable behavior;
  • the disproportionate number of moderator actions we take against users of these two instances, and the general amount of time we have to dedicate to bad actors on those two instances;
  • our need to preserve not only a moderated community but a vibe and general feeling this is actually a safe space for our users to participate in;
  • and the reality that fulfilling our ethos is simply not possible when we not only have to account for our own users but have to account for literally tens of thousands of new, completely unvetted users, some of whom explicitly see spaces like this as desirable to troll and disrupt and others of whom simply don't care about what our instance stands for

as Gaywallet puts it, in our discussion of whether to do this:

There's a lot of soft moderating that happens, where people step in to diffuse tense situations. But it's not just that, there's a vibe that comes along with it. Most people need a lot of trust and support to open up, and it's really hard to trust and support who's around you when there are bad actors. People shut themselves off in various ways when there's more hostility around them. They'll even shut themselves off when there's fake nice behavior around. There's a lot of nuance in modding a community like this and it's not just where we take moderator actions- sometimes people need to step in to diffuse, to negotiate, to help people grow. This only works when everyone is on the same page about our ethos and right now we can't even assess that for people who aren't from our instance, so we're walking a tightrope by trying to give everyone the benefit of the doubt. That isn't sustainable forever and especially not in the face of massive growth on such a short timeframe.

Explicitly safe spaces in real life typically aren't open to having strangers walk in off the street, even if they have a bouncer to throw problematic people out. A single negative interaction might require a lot of energy to undo.

and, to reiterate: we understand that a lot of people legitimately and fairly use these instances, and this is going to be painful while it's in effect. but we hope you can understand why we're doing this. our words, when we talk about building something better here, are not idle platitudes, and we are not out to build a space that grows at any cost. we want a better space, and we think this is necessary to do that right now. if you disagree we understand that, but we hope you can if nothing else come away with the understanding it was an informed decision.

this is also not a permanent judgement (or a moral one on the part of either community's owner, i should add--we just have differing interests here and that's fine). in the future as tools develop, cultures settle, attitudes and interest change, and the wave of newcomers settles down, we'll reassess whether we feel capable of refederating with these communities.

thanks for using our site folks.

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[–] [email protected] 8 points 2 years ago* (last edited 2 years ago)

I'm pretty new here so dunno how much it counts, but for what it's worth I think it's a good idea. I've recently seen quite a few users that have been posting from these instances and it seemed to me like they are just trying to instigate conflict or drama rather than build a community. The way they have write is aggressive and rude but not enough to break any specific rules, which must be hell to moderate. The mods here have been amazing so far so if this will help them, I'm all for it.

~~Besides, it shouldn't affect users too much - we can still manually go and subscribe to defederated instances and see that in the "subscribed" feed, right? This just means it's not discoverable through "All", and vice versa.~~

edit: I was wrong, it seems defederating completely stops content flow between instances, the things I've been seeing on subscribed page is old stuff from before the defederation. Still, a bit tricky but not insurmountable if it makes for a better sense of community in the end.

[–] [email protected] 8 points 2 years ago

I immensely appreciate your transparency on this issue and the goal to create a safe-space for people.

Originally, I didn't agree with the enacted solution... but your previous post - did add a lot of context (I'd suggest to those who don't agree with the policy change to read it first, before commenting).

I hope these moderation tools are developed quickly - so this "quick fix/nuke" can be removed.

[–] [email protected] 8 points 2 years ago (4 children)

Do you feel this is a problem solvable by moderation, or is it the unfortunate byproduct of our recent rapid growth? Do we hope to catch bad actors before they can do enough damage? Can we even sustainably grow moderation to the degree required to maintain our culture at this time? I ask to help answer some tangential questions that may arise.

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[–] IronKrill 8 points 2 years ago (1 children)

Sounds as though instances need a permissions or one-way blocking system so that users can still read content while losing their posting priveledges. This would be at the risk of making the whole federation thing even more confusing, of course.

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[–] [email protected] 8 points 2 years ago

@alyaza I know this move might not be received well by users across the Fediverse including some in Beehaw, but I support it. Do whatever must be done.

You are trying to curate a space for genuine, positive and meaningful interaction and it's probably a huge (and continually increasing) headache to moderate users from the Open Signup instances. It's just a handful of you spending a significant chunk of your time to achieve this vision, I know you are doing everything you can to maintain this.

Keep on keeping things to a level you and the admins can handle. I already had the heads-up you were prepared to take drastic measures to deal with the huge influx of users. Take your time, and take it easy on yourselves.

Plus thanks to federation I can just use my lemmy.ca account if I get bored of stuff here. Things have been quite lively around these parts lately and even beehaw itself has about tripled its userbase since last week so I'm not too upset by this.

[–] [email protected] 8 points 2 years ago (4 children)

I respect the decision for what you guys want to make Beehaw. If this decision isn't for me, is there some instance out there that federates with everything? I just want to see every post from the whole Fediverse. Is there any instance that provides that?

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[–] [email protected] 8 points 2 years ago

You guys rock, and I absolutely love the heart and should you are putting into it. Thank you for your time and effort to give us all an amazing, caring environment!!!

[–] [email protected] 8 points 2 years ago (2 children)

I think we need to emphasize the temporary nature of this decision. Maybe put out something like a small bounty for better mod tools on the lemmy side? Maybe I'm just being crazy but I fear for the potential schism of the entire fediverse.

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[–] [email protected] 8 points 2 years ago (1 children)

Between what we have to work with and what I think we'd like to be, I think this checks out to be a sensible decision that I can agree with—certainly a decision I can understand, at least.

I'm of the understanding that Beehaw is striving to be a place where, among other goals, moderation is carefully measured and close to the community. I can figure that's already a pretty tall order with just the influx on Beehaw. The additional users from outside instances have got to be a difficult strain on the moderation style here, and that's assuming outside users who stumble in try to take the time to process the culture here. Between that focused moderating style and actively aiming to be a safe space, I can respect that this community may need more control over its participation.

This is a social media platform, and one built on a federated service, at that. I can understand that typically speaking, Growth Is Good for a social media platform and that platforms on federated services typically advertise themselves for their ability to easily communicate with one another. But I think Beehaw is trying to have some degree of purpose in how it cultivates itself, and another benefit to federated services that platforms typically advertise themselves with is the ability to do things their way.

Admittedly I'm not well learned enough in either of the defederated instances to personally know how much they may conflict with Beehaw's philosophy and culture, either directly or indirectly, but to fall on the grenade of potentially sounding Full Of It, Beehaw seems to aiming for a sort of Quality to its conduct that can make federation a delicate balancing act compared to typical instances. It wouldn't surprise me if this kind of discussion became a regular-ish issue that we'll have to face from time to time.

--

It'll be good to revisit this in time, even if it's only to say the likes of "we reviewed the circumstances and it seems our decision remains the best for our community because X Y and Z." If/when growth across Lemmy instances slow down, Lemmy develops more substantial and nuanced moderating tools to handle federation related issues, or if culture(s) shift one way or another to make federation seem culturally feasible, then we may be in a spot where refederation is viable.

In the meantime though, full defederation is the most viable tool we have to handle the issues brought up. I'd rather we use the chisel instead of a sledgehammer, but at the moment, all we have is the sledgehammer. I'm personally in step with what it seems like Beehaw wants to be, and I think this decision is the most agreeable with that vision.

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[–] [email protected] 8 points 2 years ago (3 children)

"we have a list of improvements we’d like to see both on the moderation side of Lemmy and federation if at all possible" so out of curiosity whats on that list

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[–] [email protected] 8 points 2 years ago (6 children)

Not a fan of this decision and will probably be parting ways with Beehaw tbh.

People have the choice to filter and handle their own timelines and there's local timeline already that can preserve the community mission. Splitting the community at this stage seems like a lazy decision - surely there has to be a better way to handle this especially with the amount of support people are throwing at the whole Lemmy thing.

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[–] [email protected] 8 points 2 years ago

I understand the decision fully and hope that options will improve one day to make things easier and better! I plan on keeping my account here and probably making another on a separate instance for content from those instances. I've really enjoyed Beehaw so far, the community is great--

[–] [email protected] 8 points 2 years ago

I'm surprised that lemmy.ml and kbin.social don't create a lot of moderation activity.

[–] [email protected] 8 points 2 years ago (1 children)

I support this, thank you. Especially now that I've taken a peek at lemmy.world - that's not what I'm here for anyways.

I'm still seeing lemmy.world in the all feed, but I guess those are posts from before the defederation or something?

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[–] [email protected] 8 points 2 years ago* (last edited 2 years ago)

This kind of sucks. But until we get something equivalent to Mastodon's limited and better moderation tools, this'll have to do. I don't envy the mods workload.

Hopefully in the future we'll be able to "re-federate".

[–] [email protected] 8 points 2 years ago

I honestly think it's ok to do this. Segregating instances that serve different goals in the Fediverse is not always a bad thing. As an example, the Mastodon creator having the same experience led to him implementing this very feature over there in the early days.

Yes, it does create inconveniences, especially now to all the new users that are already struggling with the concept of instances in general. I remember I did, and I was wondering, isn't that looming threat of defederation, taken together with the decision paralisys when being forced to select a home instance enough to make the whole service unusable for most users?

But thinkig a bit further ahead, I'd honestly still MUCH prefer this to the other outcome, which is those other, offending communities inevitably ending up being banned because the one big, overly cautious, profit-driven company under which all non-federated content lives has to sanitize its content for the advertisers.

So, yes, it might be cumbersome for some users who expected to use the service by cross-federating, for example by creating an account here and then subscribing to something like noncredibledefense on sh.itjust.works. They did both in good faith, probably being driven here because the sensible policies and promise of the protected stewardship on Beehaw seemed like a good home base, but also subscribing there because it's the best replacement community of the popular subreddit, and it sucks.

But to those we can say: The equivalent of a kiddy pool is not the same place as the deep ocean, so don't expect to access both with the same account! So to alleviate that, just go over to those instances and create another one – I know I did just that right when reading this post, because I definitely plan on subscribing to communities over there as well.

And yes, it would be nice if a more long-term solution was found to the above-mentioned problems of federation. Conceptually, I doubt it ever will, and I also don't buy the argument that federation of different instances is "just like email", because obviously, problems like this don't manifest with your email inbox.

But practically, these issues will be less impactful once things have stabilized a bit and the inevitable culling of instances sets it, eventually there's gonna be a couple big, established "standard" instances (some of them maybe even run by profit-driven companies!) that people know what they stand for and what to expect when signing up, and the federation as well as the paralysis will not be so important anymore.

Just keep in mind that, for most of us, these are the very early days on Lemmy, and hiccups along the way are to be expected, it's all (along with the whole Fediverse!) still very much "in beta" right now.

Ultimately, we'll probably have to learn to getting a bit more flexible with our instances and accounts on them, just like alt accounts on singular websites.

No hard feelings!

[–] [email protected] 8 points 2 years ago

Understandable, but still sad.

[–] [email protected] 7 points 2 years ago (2 children)

Thank you for letting us know! I understand that it's a difficult and nuanced decision to have to make. For what it's worth, I really appreciate this call. Most of the reason I chose beehaw was to have a safe place where I felt able to open up more and actually participate in a community without fear of hostile or aggressive interactions, and having bad actors infiltrate would probably have sent me back into my online shell again.

I know not everyone will be able to understand fully, but especially if you're neurospicy and have difficulty regulating emotion, rock-bottom self esteem, executive functioning issues, etc. it is exponentially harder to deal with, process and compartmentalise (if possible at all) negative experiences online. I know for myself I need space and time to be able to build up resilience and internal processes to handle it, and bring thrown in the deep end is more destructive than helpful (I'm 36 and had it tried on me multiple times with people using the 'cruel to be kind' approach. All it does is dismantle what little self esteem I scrape together).

Tl;DR, thank you for making this decision and keeping beehaw a safe place to be until you get the tools and resources you need to open up again. 🥰 I know that if I do want to go and check out the other instances, I can just make a new account over there and still have my cosy place here to retreat to if needed for wholesome discussions. <3

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[–] [email protected] 7 points 2 years ago

Thanks for this, admin team! Making an alt to access the communities I was subbed to in those instances and adding it to jerboa was very straightforward, and I'll be glad to continue to have an instance that cares so much about its users as home base. The way I see this decision being talked about in some of the defederated communities only underscores how appropriate it was, and I'd already added some folks and communities to my block list anyway - I'm not interested in a 1:1 reddit clone experience and I'm glad this community is also committed to that.

[–] [email protected] 7 points 2 years ago (4 children)

i can see where you're coming from with that, you want to protect your userbase from malicious individuals. that's noble. it's sad to see you go, but if you must then you must.

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[–] [email protected] 7 points 2 years ago

I understand and fully support this move. Though I won’t pretend to know anything about social media growth or moderating, I’ll trust that this is going to allow the community to grow into its quality <3

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