This is a very open ended question. I particularly like it for specific use-cases. It's great for synchronous and slightly asynchronous chatting. It's also great for any groups that wish to coordinate on work in specific areas or domains. I think it has a lot of features which make it stand out in the chatting/teamwork app field, in particular having the ability to color names in addition to having profile pictures can help to make it quick to identify things such as role. It has fully searchable history whereas with apps like slack you have to pay to get access to that. It has integration so you can build bots and other API-based solutions to solve automation and other design desires. It has a large user-base so many existing bots and API-based solutions already exist for common use-cases. I like that you can react to messages easily, allowing quick insight into how people feel about something or whether they've read or agree/disagree. A single profile can be used across multiple servers, which makes getting set up a one-time entry barrier whereas other server based chat/work apps like teams require individual accounts. It's always had both voice and video functionality which work quite well and easily out of the box, but it's not super great for sharing your screen like WebEx or zoom might be.
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My experience over the last few years is that Discord in particular is used for organized cyberbullying, hate speech, blackmailing, badmouthing, as support seems to be more than absent. And if support ever gets back to you, you feel like you're in a German 'Media Markt': βThat's not my department!β.
As an aside, almost everyone there seems to think they can make their own laws and ignore, for example, countries' privacy laws. Sharing screenshots from direct messages seems to be as normal as brushing teeth for many there.
From a privacy perspective it sucks . The locking of basic features behind a paywall also sucks. The lack of federation sucks. It being closed source sucks.
From a UI perspective and Funktions it is awesome.
I think discord is the worst of all solutions out there that I've tried so far. It's UI/UX is absolute shit compared to matrix for example. It is closed source and a hostile environment and I can absolutely not understand it why people use it, especially in the floss development ecosystem.
Crypto-weebs took over so I moved on....
If you want more details please pay 10 bucks, 20 bucks if you want an animated answer....
Moves too fast with a lot of people. Lot of pedophiles