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Tukea tarvitsevat käyttäjät voivat myös tulla Matrix-tilaamme.

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Regarding user email verification / Käyttäjien sähköpostivahvistuksesta (sopuli.xyz)

submitted 2 years ago* (last edited 2 years ago) by [email protected] to c/[email protected]

8 comments fedilink hide all child comments

I have gotten messages from several registered users that have not received a verification email. Their accounts are not therefore verified, and they have had to resort to logging in through password reset. This seems to a problem that has sparked discussions. If you have not received a verification email, message me and I will set you verified. Check also your spam folders! I also added this to the FAQ.

Olen saanut viestejä rekisteröityneiltä käyttäjiltä, jotka eivät ole saaneet vahvistussähköpostia. Heidän tilinsä eivät ole tällöin vahvistettuja, ja he ovat joutuneet kirjautumaan kiertotietä salasanan nollauksen kautta. Tämä näyttää olevan keskustelua herättänyt ongelma. Jos et ole saanut vahvistussähköpostia, minulle voi laittaa viestiä niin asetan sinut vahvistetuksi. Katsokaa myös roskapostikansionne! Lisäsin tämän asian myös UKK:hon.

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[–] [email protected] 5 points 2 years ago

Kannattaa katsoa roskapostikansiot läpi. Mun Gmail oli laittanut viestin sinne.

[–] [email protected] 5 points 2 years ago (1 children)

Google and especially Microsoft are pretty bad with blocking or hellbanning entire IP blocks. If the email is ran as some self-hosted docker service, it's probably the reason (and a complete and utter pain in the ass to fix).

[–] [email protected] 5 points 2 years ago (1 children)

Actually Sopuli now uses Brevo's SMTP server, so those companies blocking a certain domain or IP range shouldn't be a problem anymore.

[–] [email protected] 5 points 2 years ago

Oo, nice. Sorry for bad assumptions.

[–] [email protected] 4 points 2 years ago

I first used password reset to get in and then changed my email address in settings which sent a new verification email. Used the same email too by changing from [email protected] to [email protected] - simpler to ask our helpful admin tho.

[–] [email protected] 1 points 2 years ago* (last edited 2 years ago)

I did the reset password trick then changed the mail and it worked, I got a confirmation mail :)

Funnily I got the "registration approved" mail a while after I was actually logged in

[–] [email protected] 1 points 2 years ago

I found mine in the trash, so there wasn't even a notification

Löysin oman roskapostista, siten siitä ei ollut myöskään ilmoitusta

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