It's not necessary to improve the quality to make this happen, only to train it to work with that company's products and issues, and integrate it into whatever other systems that may be needed. Just need enough call logs for training data, and that's already something that's collected.
SoulWager
The tech is already good enough that any call center employees should be looking for other work. That one is just waiting on the company-specific implementations. In twenty years, calling a major company's customer service and having any escalation path that involves a human will be as rare as finding a human elevator operator today.
Get to the point of replacing a category of employee with automation.
It's gambling. The potential payoff is still huge for whoever gets there first. Short term anyway. They won't be laughing so hard when they fire everyone and learn there's nobody left to buy anything.
usly a bubble, but one that won’t pop from just this, the motive is replacing millions of employees with automation, and the bubble will pop when it’s clear that won’t happen, or when the technology is mature enough that we stop expecting rapid improvement in capabilities.
Yep. It's obviously a bubble, but one that won't pop from just this, the motive is replacing millions of employees with automation, and the bubble will pop when it's clear that won't happen, or when the technology is mature enough that we stop expecting rapid improvement in capabilities.
One of the things that pissed me off fierce was when my natural gas utility company redid their website, and got redirected to a landing page with an autoplaying video. Excuse me I'm already a customer, I want to spend twenty seconds paying my bill, not two minutes dealing with unnecessary crap someone thinks looks better or more trendy.
Even non-AI subtitles are off by default, what exactly are you expecting to be on?
What do you mean by active component? Is processing the audio being played back to add subtitles active?
Not often. Certainly not when I'm shouting into the void.
When I'm answering a question or responding to a statement, I'll generally match the level of the existing discussion. I still try to say what I mean, but I'll try to avoid concepts with a lot of missing prerequisites. Target audience matters too, if you ask me how orbital rendezvous works, you'll get a different answer depending on where you ask the question. For example, I'd probably skip explaining how orbits themselves work if you asked in a community dedicated to kerbal space program or children of a dead earth, focusing instead on what the person asking is probably trying to do. Similarly, a comment in a community dedicated to real life space exploration is getting a more detailed answer than the same question in a community for the general public. Basically different assumptions about what the person already knows, and what the person wants to find out.
If I'm just going to cook 1 meal, I'll usually make cheese tortellini with garlic bread. Sometimes pot stickers.
If i'm going to make a batch of something for multiple meals, it's usually burritos, sometimes drunken noodles, sometimes fried rice.
Once or twice a year I'll make a big pot of chili with cornbread, get a dozen or so meals out of it.
I don't often try completely new recipes, because I feel like I need to make a dish several times to adjust and optimize the recipe.
The money saved on wages would cover a LOT of liability. And most people that have a case don't pursue it anyway.