this post was submitted on 07 Jan 2021
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Privacy
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(Update: usernames are coming in 2021) As far as I'm concerned from lurking on their community forum over the last year, they're actively working on it because many privacy advocates share the same feeling, inluding Snowden himself and their plan is to require it for signup (which is reasonable to prevent spam) but leave it as an option when it comes to contact discovery, but who knows, they may not require it all.
I shared your opinion when I first started using Signal, but as months have passed and I've been suggesting more people to use Signal and Element, everyone has chosen Signal as their way of communicating with me. When they install Signal, the first thing they point out is the ease of use, the resemblance to WhatsApp, being able to have group calls within the app in both mobile and desktop; in contrast, when they register a Matrix account, they are confused as to how to find me because of the fact that I'm using my personal Matrix homeserver, as well as pointing out how slow the message sending is in the main isntance and how unpolished the UI looks. Also, the fact that I have to use the Jitsi integration for a simple video call and therefore rely on selfhosting another service (Jitsi's main instance video quality is very poor) is inconvenient IMO.
I'm not trying to argue whether one service is better than the other for anyone's case, because at the end of the day I know Matrix is far superior if everyone was technically apt. However, that's not the case with the majority of people, and relying on a phone as an option, which seems to be what Signal is aiming for with all their recent changes on groups and the introduction of PINs, is the best way to go, as people need simple privacy, and Signal is amazing at providing this.
Btw, if anyone's fond of CLI clients (I believe you are, Dess), here are some for both services:
Thanks for this. It's a great explanation of why I recommend Signal more often than Matrix.
FluffyChat is making great strides in this space for Matrix in terms of UI quality. But agree it has the same problem as many open source projects, UI isn't a priority and then people wonder why X project doesn't take off.
I really like fluffychat!
Honestly Element looks and works so badly it always scares me off. It's so slow, the formatting is fucked up and the app is very unintuitive.
Excellent post, thank you.
Same here. I want Matrix to succeed more but the ease of setup for Signal is really the big deal breaker I imagine, plus not having to host or maintain a Matrix instance if you're truly concerned about data management.