this post was submitted on 04 Dec 2024
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Computer science has absolutely nothing to do with support, they are totally different fields with totally different skill sets.
Most programmers I've known would be garbage at support and most support staff might be able to do some scripting but sure as hell aren't coders.
Okay but someone that works in IT will have the same answer.
Nobody should work for free unless we get to live in a post scarcity society
That also holds for computer science and programming :)