this post was submitted on 31 Dec 2024
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Fuck AI
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"We did it, Patrick! We made a technological breakthrough!"
A place for all those who loathe AI to discuss things, post articles, and ridicule the AI hype. Proud supporter of working people. And proud booer of SXSW 2024.
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If I've said it once, I've said it a thousand times. LLMs are not AI. It is a natural language tool that would allow an AI to communicate with us using natural language...
What it is being used for now is just completely inappropriate. At best this makes a neat (if sometimes inaccurate) home assistant.
To be clear: LLMs are incredibly cool, powerful and useful. But they are not intelligent, which is a pretty fundamental requirement of artificial intelligence.
I think we are pretty close to AI (in a very simple sense), but marketing has just seen the fun part (natural communication with a computer) and gone "oh yeah, that's good enough. People will buy that because it looks cool". Nevermind that it's not even close to what the term "AI" implies to the average person and it's not even technically AI either so...
I don't remember where I was going with this, but capitalism has once again fucked a massive technical breakthrough by marketing it as something that it's not.
Probably preaching to the choir here though...
The LLMs can also be EXTREMELY useful, if used correctly.
Instead of replacing customer service workers, use the speech processing to highlight keywords on the service workers PC, so they can quickly find the right internal wiki page? Atlassian Intelligence works pretty neat in that way, a Help desk ticket already has some keywords highlighted and when you click on it, it shows an AI summary of what this means from resources in the Atlassian account. Helps inexperienced people to quickly get up to speed and it's only helping, not replacing.