iiiiiiitttttttttttt

477 readers

788 users here now

you know the computer thing is it plugged in?

founded 2 years ago

MODERATORS

[email protected]

705

People are painful. (lemm.ee)

submitted 20 hours ago by [email protected] to c/[email protected]

59 comments fedilink hide all child comments

you are viewing a single comment's thread
view the rest of the comments

[–] [email protected] 73 points 19 hours ago (3 children)

I once replaced an entire power strip because the user said that it would turn off at random. So I took it back to the IT room and plugged in all the things and watched it, thinking it would short out or blow a circuit breaker or something.

Then the user called me again saying the new strip was doing the same thing and I should replace it. So I schlepped up to their office and replaced it with a third one.

Then they called me again saying it keeps happening. So finally I looked at where they had put it and it was right where they'd put it when they pushed to back their chair up from the desk.

And they didn't realize it.

[–] [email protected] 38 points 19 hours ago (1 children)

We'll stop being dicks when they stop being so dumb.

[–] [email protected] 28 points 19 hours ago (2 children)

I've found that being a dick is a great way to make their calls take longer and complain to your boss, which wastes time. Being nice to the idiots means less work for me.

[–] [email protected] 17 points 19 hours ago

For sure. For many of us "being a dick" means "punishing my liver." It's a calculated risk decision.

[–] corsicanguppy -1 points 18 hours ago (2 children)

You're the saint I could never be. That's why I got into security for a bit -- I can be as big a dick as I need to be that day! ;-)

[–] [email protected] 1 points 10 hours ago

I don't think it's a race to the bottom for fun. lol

[–] [email protected] 3 points 18 hours ago

That's why I'm a sales engineer :)

[–] [email protected] 7 points 16 hours ago

Oh man I was expecting it to have been plugged into a switched outlet or something

[–] [email protected] 7 points 17 hours ago (1 children)

I had a label printer that was failing to work. I have spent most of the week with IT remoting into my desktop trying to figure out the issue with our cobbled together system. I finally realized after 5 days of this that the software causing the issue was on my co-worker's computer. Pointing this out to the IT guy got the problem fixed in minutes.

Sometimes the user has no idea what is and is not signifcant. I had no idea that this was significant only that an icon with similar looks was on my co-workers cluttered desktop.

[–] [email protected] 4 points 15 hours ago (1 children)

I’ve been the PEBCAK enough times to not give users a hard time about it.

[–] [email protected] 2 points 14 hours ago

Ah yes the old PEBCAK/1D-10T combo.

Shudder