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Another Redditor gives up on Lemmy due to signup issues (old.reddit.com)

submitted 5 days ago by [email protected] to c/[email protected]

27 comments fedilink hide all child comments

cross-posted from: https://sh.itjust.works/post/34943166

https://old.reddit.com/r/50501/comments/1jg6r8o/reddit_isnt_safe/mj6qhaw/?context=10000

Already signed up. Got the login verification email, followed through and did the security thing, “type the word from our sidebar below” passed all that and can not login.

I appreciate that but don’t bother. I tried with the instance listed in this post and still got the same login issues even after receiving the email to login and passing the security check etc. I deleted the app. I’ve tried enough times and never had any success so I won’t be trying again.

I think they signed up at 50501.chat.

It's a shame that Lemmy is missing out on new users just due to signup issues.

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[–] floofloof 5 points 4 days ago (2 children)

Sounds like Voyager confused them. I didn't find it intuitive either. I tried a bunch of apps and then came back to the regular web UI.

[–] [email protected] 6 points 4 days ago (1 children)

Looks like Voyager confused them

I don't see the 50501 instance at all on Voyager, and I've noticed that issue with a few of them. If they made their account on that instance I bet they tried to then sign in to .world (the default on Voyager) and then pissed themself off and wrote it off, refusing any future help.

I can't know how much they tried but the way those interactions went it doesn't feel like they really put much effort into solving this problem

[–] [email protected] 2 points 3 days ago (1 children)

I found it on Voyager, but had to search for it with the exact correct spelling "50501.chat" and I only knew about it because I found it referenced in another instance and signed up on my browser on my laptop. I don't think I would have found it on Voyager if I hadn't already known about it.

[–] [email protected] 1 points 3 days ago

I never would have found it because I only search for the name of the instance "50501" or "world" and expect it do a partial match because it's 2025 lmao

[–] [email protected] 9 points 4 days ago* (last edited 4 days ago)

I can't help but think that the web UI should always be the point of entry, and apps should enter the user experience at a later stage.

If not, users won't understand what platform they are actually using, and they will inevitably get confused at some point when something does not work the way it should. Even if the app is perfect now and everything works, an update to Lemmy could still break something.

Then again, I'm a fan of web UIs in general, and I'm terribly old fashioned.