this post was submitted on 02 May 2025
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I worked in a place where you dialed in to the PA system, and NOT using your finger to hang up was a rookie move, since the rattling of the receiver was deafening over the speakers. Definitely worse to use a sensor.
The bigger issue is you can't call the customer an asshole as your hang up the receiver after having already pressed the button to disconnect the call. Now you have to pause the profanity for a few extra moments.