this post was submitted on 25 Jun 2025
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Fuck these guys... Seriously. I bought a phone off of them hyped at the idea of the ethics. It didn't work on arrival. Over 3 months later and not one single reply to my helpdesk request (other than the Automated acknowledgement of receipt).
Unbelievably bad user experience, I went from hyped at the concept of reducing my production of electronic waste to beyond disappointed at a brutally bad user experience.
Then to make matters worse, it is difficult to source spare parts for the fairphone 4 (according to a friend of mine who owns one that he bought a while ago)... Like is that not the entire point of the phone, reduced consumption of new phones by supporting repairs. If you're going to stop producing the spares at least release the patents then.. if you really believe in the promoted ideals that you spout... Which they clearly do not.
It turns out that it's just another money hungry company hell bent on burning the planet down to see a line go up, as far as I'm concerned. All gaff to sell shite phones at higher prices.
Do not buy.
All I needed to know was when they released their BT earbuds just when the jack port got removed to figure out where their priorities are.
Yep same here. Also they're not capable of installing grapheneos which is kind of a deal breaker for me.
I think I had this all wrong. Fairphone isn't / doesn't want to be an enthusiast DIY brand at all (like framework for laptops) but a mainstream brand that's eco-friendlier* and non-exploitative.
So of course they will not care much about niche features like other ROMs or audio jacks. The privacy focused, tech-savvy or feature focused buyers are not their target.
*IC and PCB related footprint is still roughly 80% of the FP4 and FP has little to no control on those processes, according to an independent study.
Isn't that up to the GrapheneOS devs?
The GrapheneOS team makes their hardware security requirments very clear.
Its up to the hardware manufactures to include a few additional components used for securely storing keys, so far Google Pixles are the only consistent line of products that do so.
So... they chose to make a very Pixel-specific OS and you're mad at Fairphone?
It's not about being pixel specific. They built high security OS that uses HW components to deliver that high security. It can't be delivered without them. These components are not google patented nor does GrapheneOS demands they use the exact pixel ones. GrapheneOS just refuses to lower security to support phones that lack these components, because manufacturers wanted to save maybe a $1 per phone by not including them at the expense of user security.