this post was submitted on 17 Jan 2024
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A simulator for callping customer support. The goal is to eventually talk to God, or the simulation creator, or whatever supreme being is responsible for this mess.
The game takes place entirely in your apartment. You're equipped with a phone book and a corded phone with a long cord. it's the 80s or 90s. You have to carry out various troubleshooting tasks that get more insane as you punch through layers of bureaucracy. You also have to manage your anger meter otherwise you risk cursing and the cs agent hangs up on you.
Days should progress kinda like persona 5, and there should be a time limit. The stakes should be comically low.
Save points involve getting callback numbers after you've got to a higher level of management.
I have a very similar concept: with gameplay somewhat inspired by job simulator or keep talking and nobody explodes.
The general aesthetic is focused on silly and cartoon aliens, not serious at all.
You're in your alien apartment dealing with some machine that kinda reminds you of a printer (but silly and strange due to the silly alien theme), but you have no idea what the hell it does, just that it's broken beyond belief. (If made interesting enough, finding out what the hell it does could be a good hook for the player to keep playing)
The general loop consists of calling support and having the support people troubleshoot you into getting the thing working (you have to mess with it manually, opening flaps and moving pieces like the games mentioned above), except since it's a silly alien machine, some of the parts have silly names and are silly looking (think of the Plumbus from Rick and Morty), making figuring out what the hell the operator's talking about a challenge.
For added funny, you could see the portrait of the various operator's (silly aliens), and even better: you could animate them getting more and more exasperated or bored with you as you try to figure out the machine.
For even more funny, you could maybe give some funny references to common irl printer problems like complaining about no ink when you just replaced the carts. And maybe at the end the machine could do something really silly and stupid, fitting with the comedic tone of the game
Inspired by yahtzee croshaw's hold the phone?