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Sovcit's passport was denied, sovcit received advice of lunacy. (lemmy.world)

submitted 11 months ago by [email protected] to c/[email protected]

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[–] [email protected] 17 points 11 months ago (1 children)

Buddy pulled this back in my customer service days. Caller was hot, and being an ass. After we kicked him around a time or two to a "supervisor", he was told:

"OK. I'm going to elevate this issue. We're going to code this an ID10T issue. Can you write that down? That's india, tango, one, zero, tango. Let me get this in the pipeline and you'll get a call back."

"You damn well better!"

[–] rpr 10 points 11 months ago (1 children)

PEBKAC is better because it's not as obvious, unless that's what you are going for

[–] [email protected] 6 points 10 months ago

Don't forget layer 8 issue.