this post was submitted on 20 Jun 2024
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TalesFromRetail

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A place to exchange stories about your daily experiences in brick & mortar retail.

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The original was posted on /r/talesfromretail by /u/J-Tron4 on 2024-06-20 05:28:56+00:00.


I've just got back into retail, after being away for 6 years or so. Maybe my experience is a bit rusty, but this was just a weird experience.

The man walks in, I greet him from the till at the front, he shrugs it off. I go about stocking things, ask him if he wants help finding anything, get a curt no in response. It's when he gets to the till that I find out why.

Him: "Listen, I'm tired of being attacked all the time."

Me: "Pardon? I didn't mean..."

Him: "Every time I come in here, you attack before I've even gotten in the door. If I need help, I'll ask for it, okay?"

Me: "All right, that's a change I can..."

Him: "Just let me do my shopping in peace. Me and my son, we come to a couple of your stores, and this is the one we get attacked at the most."

Me: "I'm sorry that you see it as that aggressively, but I am genuinely trying to help."

Him: "Yeah, well, just let me shop in peace, okay?"

Me: "Okay, sir, I'll make sure that happens in the future."

His card takes two tries to get through before I quietly direct him to the "tap here" sign on the card reader. This whole exchange was given in the tone of discussing the weather. Bizarre.

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