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The original was posted on /r/talesfromretail by /u/Paffio_ on 2024-11-01 03:33:47+00:00.
About 25 minutes before my shift ended this lady with her family were standing on the end of the last isle which is right before the register and the first cashier was busy. She was looking at dresses and almost everyone waiting in line does that so I called out “are you ready” and she turned around and gave me a weird look but I ignored it and raised my hand and said “next on two”. She then proceeded to say something I couldn’t hear except the last part which was “sorry if you didn’t like my answer” as she slowly backed away. Since it’s halloween today my work let me dress up and I was a bloody clown so I assumed she didn’t like clowns or something so I said to my coworker on one that she might have to take them instead because I think she’s scared of clowns but she had to go on break so I was left there alone. The lady and her family then started walking to the other side of the store and kept giving me looks and like a minute later she came back and asked me to call the manager and I said okay and called her up. She came up and the lady started saying she had a horrible experience today and said I yelled “are you going to pay” at her and was giving her nasty looks and attitude. My manager sent me away because the lady kept looking at me. Luckily my manager knows me and knows I wouldn’t do that. I am absolutely baffled I started crying afterwards like what 😭. The lady even said I should go back to training and not have me up at the register. Also this shouldn’t really be important but I have a 4g septum piercing that I got to keep in for today because it matched my costume and I have a hunch she has something against people who dress alternatively. I was just trying to ring her up I’m so confused and she wouldn’t stand within 5 feet of me like I was gonna get her 😨. The more I’ve been thinking about it the crazier it seems like genuinely what’s the issue because every customer I’ve had has always had good things to say about me unless it was about some store policy I have to follow.