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Authenticator App, Users getting new phones - What's your workflow? (lemmit.online)

submitted 2 years ago by [email protected] to c/[email protected]

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This is an automated archive made by the Lemmit Bot.

The original was posted on /r/azure by /u/theotheritmanager on 2023-08-23 21:29:36.

We require MFA via. the MS authenticator app - works well.

The only real issue we have now is when users get new phones, they have to call us to reset their MFA (or need our help getting it setup again), since they can't login to their existing account to change their MFA method or register their new app.

Not a big deal, but it's a lot of tickets and time.

How are you guys all handling that whole workflow?

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