Feels like this implies that software is broadly maintained by its general user base when that's simply not how it is outside of really niche projects. Most FOSS software is maintained by a dedicated few who are but a tiny fraction of the user base and are far from being your "average user".
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I mean, this is why I have been using Mac since 1984. It's not hard and it pretty much just gets out of the way and lets you do stuff. (Caveat: Gaming. It really doesn't let you do gaming without jumping through a number of hoops.)
The fact Time Machine immediately hassles you to set up a drive and back up your stuff is so great for the average user. I'm sure both Linux and (I know) Windows have something similar, but it's not immediately active and trying to get you to save your stuff. TM has saved my bacon numerous times and I love that it's one click and a fresh HD for users to get it set up.
Windows is just as hard as linux, harder even with all the layers of obscurity.
With Windows, there is 1 current version of Windows (11), 1 "almost current" (10), 1 "outdated but you'll maybe see it" (8.x) and only a few "you'll probably only see this in obscure situations" versions. Linux has as many "parent" distros/package management systems (apt, rpm, pacman, etc.). This definitely complicates things, as each distro family does things slightly differently.
And we haven't even touched the window manager/DE choices, of which there are a ton (as opposed to Windows). "Combinatorical explosion" maybe isn't the right phrase, but you get the idea
Debian with i3wm is wildly different from Fedora Plasma.
This is all a good thing though, as Linux users tend to like the choice and flexibility
but it does mean that the "right way" to do something on Linux is very dependent on your particular setup, which isn't the case with Windows.
(I have used Linux for the last 20+ years, and it's definitely my preferred setup, and am lucky enough that I rarely use Windows for work, and never for personal use.)
That's why we got together and agreed on one version of Linux to recommend to new adopters.
Linux Version
Okay, maybe we should have reconsidered when Hannah Montana Linux won the vote...
Write the kernel like a worm virus so it has self-maintenance and also self-replicates, spreading Linux to every connected machine it can. π€‘