soo I buy some specific parts from an Australian vendor. Yay local.
After 10 days of order confirmation and hearing nothing, I drop them a quick courteous "Heya this was paid in full on XX but I haven't heard anything back, just wanting to check up on the order progress"
what I get back is a literal three page whinge about how they're a small aussie business and working here and there and oh yeah the item had to be backordered that's on them for not telling me it was in stock but they can't run live inventory 24/7 they're not amazon, they're a small mum and dad aussie business and on and on and I shit you not I can paste the whole fuckin' thing if you want it's like they decided my email was their personal blog.
And I really really just wanna reply with jesus fucking christ dude but that's not productive. Is there a polite way to say "All you had to say was it was on back order, and to be honest this whole screed has put me right the fuck off you as a business mate fuckin' hell"? Do I want there to be a polite way of saying it. Should I just grab the goods and bail?