this post was submitted on 17 Nov 2023
0 points (50.0% liked)

Self-Hosted Main

521 readers
6 users here now

A place to share alternatives to popular online services that can be self-hosted without giving up privacy or locking you into a service you don't control.

For Example

We welcome posts that include suggestions for good self-hosted alternatives to popular online services, how they are better, or how they give back control of your data. Also include hints and tips for less technical readers.

Useful Lists

founded 2 years ago
MODERATORS
[email protected]
0
Monitor customer infrastructure (alien.top)
submitted 1 year ago by [email protected] to c/[email protected]
5 comments fedilink hide all child comments
 

Hello!

I own a company that is active in software development.
Now we would like to expand the business to operating IT infrastructure of customers (currently many Windows Servers and HyperV hosts, but not limited to).

Which software can you recommend for monitoring, patch management and all other important operating things?

It would be important for me to be able to group this software well and easily at customer level.

Have you already had good experiences with this?
Preferably open source software, but paid services are also fine.

​

Thank you & best regards
Robin

top 5 comments
sorted by: hot top controversial new old
[–] [email protected] 1 points 1 year ago

We've been using Datto RMM since 2016 and it's been pretty solid for us. It has a friendly interface so it works well with customer interactions. It's not open source, but at least for us it's been worth the cost.

[–] [email protected] 1 points 1 year ago

G2 has a list of all the software products in this category, ranked by easiest to use, etc...

​

Can compare the products side by side, depending on how many endpoints you have, you may be able to pull this off for free or very little

Many of these are cloud/agent based, which you will want if you do not plan on maintaining VPN to each site. And are designed for MSP and multi site layouts, so yes, grouping together by organisation is possible in most.

[–] [email protected] 1 points 1 year ago (1 children)

You could take a look at n-able or Datto. Both are common software for MSP's here in the Netherlands. Both are also licensed so will cost some money but got everything from monitoring, AV and patch management

[–] [email protected] 1 points 1 year ago

We use Datto RMM at our MSP. Definitely not open source or free. But it has what your are asking for and will keep up with your company as you grow, without needing to migrate to another platform in the future.

[–] [email protected] 1 points 1 year ago

Ninja or Datto are two great options widely used for MSPs.