I know it isn't easy because you're dealing with a wild animal but I feel like some distance here would have been good. I think the silhouette takes too much space for how little detail it has.
If the work is expected to make it into the deliverable product, then it should fall under a feature. Either add it to an existing feature or create a new one. I prefer the former because it results in less deceptive forecasts.
I find that it's good to ask questions that allow them to vent further.