this post was submitted on 12 Jan 2025
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[–] [email protected] 1 points 1 month ago (3 children)

What are the best alternatives for large enterprise?

[–] [email protected] 15 points 1 month ago (2 children)

Pretty much just MS Dynamics. Or you build your own, that's common too.

There are others, Zendesk has a CRM, some use ServiceNow or Hubspot but those don't fit the same use case.

[–] [email protected] 4 points 1 month ago

I swear dynamics is the shame shit

[–] [email protected] 2 points 1 month ago (1 children)

ServiceNow is absolute trash, search doesn't even work

[–] [email protected] 4 points 1 month ago (1 children)

100% agree, it's hot garbage. I have no idea how it's lasted

[–] [email protected] 2 points 4 weeks ago

I told my boss if they seriously consider SN for CRM or ticketing, I'm looking for work elsewhere. I won't subject myself to that again

[–] [email protected] 10 points 1 month ago* (last edited 1 month ago) (2 children)

For which aspect? Sales force does so much that there isn’t a one product alternative. It is, however, cheaper for an enterprise to hire a team of web developers and build a custom in-house solution.

[–] [email protected] 5 points 1 month ago (1 children)

Our organization notified all they're shifting to SAP HANA from salesforce. I have no clue what any of that means.

[–] [email protected] 7 points 1 month ago (1 children)
[–] [email protected] 5 points 1 month ago

It's actually impressive. SAP has such an extensive suite of software they are capable of making any enterprise problem worse, more expensive, and less easy to integrate with any software not built by SAP.

[–] [email protected] 2 points 1 month ago (1 children)
[–] [email protected] 5 points 1 month ago

Marketing is a very broad term, what does that mean to you?

Constant contact and twilio might meet your needs depending on what they really are.

[–] [email protected] 1 points 4 weeks ago (1 children)

Fresh or in house, depending on what you need. Edit: Maybe Zendesk too

[–] [email protected] 1 points 4 weeks ago

What’s Fresh? Freshworks? Never heard of them.