this post was submitted on 12 Jan 2025
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[–] [email protected] 66 points 3 weeks ago (17 children)

Salesforce

I wish you the worst of luck, you are an awful company that makes finnicky garbage software. In my many years as an IT professional, I have never, at any point, heard anyone say anything positive about Salesforce, ever.

[–] [email protected] 1 points 3 weeks ago (13 children)

What are the best alternatives for large enterprise?

[–] [email protected] 15 points 3 weeks ago (2 children)

Pretty much just MS Dynamics. Or you build your own, that's common too.

There are others, Zendesk has a CRM, some use ServiceNow or Hubspot but those don't fit the same use case.

[–] [email protected] 4 points 3 weeks ago

I swear dynamics is the shame shit

[–] [email protected] 2 points 3 weeks ago (1 children)

ServiceNow is absolute trash, search doesn't even work

[–] [email protected] 4 points 3 weeks ago (1 children)

100% agree, it's hot garbage. I have no idea how it's lasted

[–] [email protected] 2 points 3 weeks ago

I told my boss if they seriously consider SN for CRM or ticketing, I'm looking for work elsewhere. I won't subject myself to that again

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