this post was submitted on 03 Apr 2025
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Depends on the email. Sometimes it’s needed.
I can spend 10-20 min writing an email that basically says “no your idea is dumb and won’t work” to customers in such a way where by the end of it they agree with me.
It can take a bit of effort but with high stakes communication it’s needed.
If you’re just sending an email to your teacher or whatever it doesn’t really matter.
But that is the reason for templates, no?
Different customers are dumb in different ways and different customers have different personalities.
If I sent a template email I would probably offend most of my customers. Lol.